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Privacy at VairefundHQ

Your story stays a journey, not a data point.

Vaire becomes useful by remembering context. This policy explains what can become part of that memory, why it is used, how access is protected and what choices remain yours.

Private by designContext with purposeNo sale of journey data
01

What VairefundHQ is

VairefundHQ is a private fertility-journey environment. Vaire is the intelligence inside it. It begins with funding intelligence, then uses the context you choose to share to understand the wider journey and keep continuity as your situation changes.

That continuity is part of the product. We do not sell your fertility-journey information to advertisers or data brokers.

02

What becomes part of your journey

During onboarding, you can share location, treatment stage, insurance or employer coverage, financial constraints, timing, priorities and other context needed to understand where you are now.

Inside your private HQ, your account can also hold conversation history, remembered context, next actions, preferences, status changes and information you intentionally provide so you are not forced to begin again each time you return.

If the product lets you add a document, event or other record, it is stored only when you choose to provide it. Share only what is relevant to the task you want Vaire to help with.

03

How Vaire uses that context

Vaire uses saved journey context to understand your current state, surface funding intelligence, connect that financial picture to the wider fertility journey and organise useful next actions.

When AI generation is used, the context needed for that interaction can be processed through our configured AI infrastructure and model providers under their applicable service and processing terms.

Vaire can explain, organise and reflect on fertility-related information. It does not replace a clinician, therapist, lawyer or financial adviser. Diagnosis, prescribing and clinical decisions remain with qualified professionals.

04

Private HQ and access

Private patient information is handled through server-side systems rather than exposed as a public patient database. Authentication and patient sessions control access to your HQ, and private patient pages are not intended for public search indexing.

Connections to hosted services use encrypted transport, credentials remain server-side, and payment-card details are handled by Stripe rather than stored by VairefundHQ.

No online system can promise absolute security. We design the product around limited exposure, authenticated access and the service providers needed to operate Vaire.

05

Membership and payment records

Stripe processes the $200 initial VairefundHQ membership payment. Your full card number does not reach VairefundHQ.

We keep the billing references needed to recognise access and resolve payment issues, including customer, checkout or payment identifiers, payment status and related transaction records.

Completed historical transaction records can be retained when needed for accounting, tax, fraud prevention, disputes or legal obligations even when an older product or price has been retired.

06

Human support and WhatsApp

If you choose WhatsApp support, VairefundHQ can use the support handoff to connect you with the right journey or account without asking you to repeat everything.

Once WhatsApp opens, that conversation is also processed under WhatsApp's own privacy and service terms. Only send information through WhatsApp that you are comfortable sharing through that service.

07

Your choices

You can ask us to correct or delete information associated with your VairefundHQ account by writing to access@vairefundhq.com from the email address connected to the account.

A deletion request does not require us to erase records that must be retained for legitimate security, accounting, tax, dispute, fraud-prevention or legal obligations. Where a record must remain, we limit it to what is required for that purpose.

You can sign out of your private HQ at any time and change appearance or reduced-motion preferences from the product menu.

08

Changes and contact

As Vaire gains new capabilities, this policy will be updated so it continues to describe the product patients are actually using.

Questions about privacy or a patient account can be sent to access@vairefundhq.com.

Your fertility journey is the product context. Privacy has to evolve with the product itself.

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